Direct the City Manager to report back by May 31, 2019 with recommendations for addressing the following corporate priorities pertaining the services provided by the City Manager’s Office:
• Enhanced focus on corporate strategic planning, management and strategy execution including ongoing implementation and reporting on City Council’s 4 Year Workplan.
• Establishment of Corporate Innovation and Performance Improvement function including but not limited to an ongoing continuous improvement program (e.g. Lean Six Sigma)
• Development and Implementation of a City Manager led multi-year City Service Review Process focused on identifying and recommending for Council consideration in conjunction with the annual budget process, proposed changes to City services resulting in sustainable operational efficiencies and annual net budget savings.
• Establishment of an Organizational Transformation Function focused on strategic oversight and execution of major strategic initiatives and projects including citizen-centred digital service delivery.
• Development and implementation of regular corporate performance reporting on measurable outcomes related to major strategic initiatives and projects and ongoing service review efficiencies including cumulative net budget savings. Direct the City Manager to undertake with the Director of Finance an internal review and realignment of 2019 proposed budget resources in the City Manager’s Office to accommodate the above noted priorities while incorporating a net budget reduction of $235,000; and
Direct the City Manager to report back regarding the introduction of multi-year budgets.